Treetops

Treetops Cares

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Treetops Cares – Our Commitment to Enhanced Hygiene & Safe Practices

The safety and well-being of our guests, employees and partners are of top priority to us at Treetops Executive Residences. As we welcome you back to our residences, we have complied with the local Governments’ advisories as well as the National Environment Agency’s Sanitation and Hygiene advisory for Hotel Operators. Treetops is also officially certified as an SG Clean Property by the Singapore Government, complying with stringent safety and hygiene requirements.

 

 

Our fully furnished apartments are already designed to allow in-unit living in a safe environment, to optimise the ability to work or learn from home, and cook from the comforts of the individual apartments, without the need to step out. With these enhanced hygiene and safety standards, we hope to afford you more confidence during your stay and a greater peace of mind.

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Up-Keeping High Standards of Cleaning Throughout Treetops

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Increased sanitisation of public areas and apartments within the serviced residences, high touch points such as counter tops, lift buttons, and door handles are sanitized with disinfectants frequently. Public facilities such as bathrooms are cleaned and disinfected frequently. Disinfectants used are in compliance with NEA’s standards.

 

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Hand sanitiser dispensers are available at the main lobby, all guest lift lobbies as well as public areas such as cafe and gym within Treetops.

 

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Apartments are disinfected after each check-out, and kept empty with a minimal of 48Hrs interval before the next guest check-in.

 

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All linen are washed and treated at high temperatures.

 

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Commitments to Our Guests

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Guests will be requested to fill in health and travel declaration forms during check-in.

 

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Face masks and hand sanitisers are available for guests to use at the guest services counter.

 

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All incoming luggage can be sprayed with disinfectant upon request.

 

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Temperature screening and hand sanitizers are available at the entrance of Treetops as well as the Sunbird café. Guests with a temperature of 37.5°C and above or with respiratory symptoms will be denied access.

 

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Buffet set-ups are reorganised to comply with regulatory standards, and to provide take-away options as an alternative to existing breakfast offerings.

 

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Guest laundry is returned with individual packaging to ensure high hygiene standards.

 

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Dedicated room within property for health emergency usage.

 

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To minimise contact and risk of cross-contamination, and in compliance with the current crowd control regulations, the gym, outdoor swimming pool, tennis court will require pre-registration with our Guest Services prior to guest entry. Outdoor BBQ pits are currently not available for booking.

 

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Physical Distancing During This Period

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There is limit to the number of guests in high touch zones such as guest services counters, main lobby, lifts and other shared facilities.

 

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Floor markers are placed as a visual guide for guests to follow.

 

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Rearrangement of furniture in lobby area and other interaction points to allow safe distancing and to facilitate a smoother flow of traffic.

 

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Commitments to Our Team & Partners

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Temperature screening and health declaration is conducted at our entrances, for all visitors, suppliers and employees. We are also monitoring the temperature of our employees twice a day. Individuals with a temperature of 37.5°C and above will be denied access.

 

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Visitors, suppliers and employees with fever or respiratory symptoms will be denied entry and asked to seek medical advice immediately. The serviced residences has medical referral contacts readily available for guests, visitors and employees who are unwell.

 

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SafeEntry digital check-in and check-out system is in place at Treetops’ entrance for contact tracing. All visitors and employees are required to check-in and out as they enter and leave the Treetops premises.

 

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Our team members are trained on hygiene and sanitation protocols, and are equipped with personal protective equipment (PPE) such as face masks, gloves and sanitisers, according to specific job requirements.

 

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Team members are required to practice strict personal hygiene and safety precautions at work.

 

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The Team will also be receiving continuous updates and reviewing our operating procedure in accordance to the advisories and the development of the situation. For further updates on the COVID-19 situation in Singapore, please visit the Ministry of Health’s website here. Please feel free to contact us should you have any further questions.

 

“It’s not just the comfortable residential nature of Treetops or its wonderful location and service. It’s the way it all comes together to create such a unique experience for my family that makes me wish I could stay here for the rest of my life.”

-Mr Jim Rogers , International Investor and Author

“No matter how hard the work day has been, the minute I enter Treetops I unwind and am lulled back into a relaxed mood. My wife and I feel so pampered by the staff who have since become our friends. After six wonderful years in this perfect city escape, we cannot think of any other place we want to call home.”

-Mr Lee Chin Yong Francis, Senior Executive Vice President, Personal Finacial Services and International, United Oversea Bank Limited

“My new role in Singapore had a demanding travel schedule. What made it easier for me was the knowledge that my family was in a secure and well maintained environment that seemed designed to promote their joy and laughter at every moment.”

-David Fong, CEO Roleystone Inc

“I absolutely love living at Treetops. I find the staff to be a family and feel very well cared for! After almost 30 months as a resident, I remain delighted with the facilities, the value proposition and the professionalism of the staff. I may just stay at Treetops forever!”

-Doctor Daniel Snyder, CEO, University of Miami Hospital

“I’m glad I’ve made the right choice to move back to Treetops after staying at another apartment for a while. Treetops was the first apartment that I stayed when I first came to Singapore – the good location, outstanding service and peaceful environment make me feel at home.”

-Mr Nobuaki Majima, Managing Director, Ricoh Asia Pacific Pte Ltd

“Living at Treetops is a kind of paradise – the garden, pool, gymnasium, lovely rooms, ambience, and best of all, the staff who are always friendly, welcoming and helpful. It’s like coming home!”

-Mr Gregory James Brennan, Group Head of Insurance, Standard Chartered Bank

“Treetops are probably the best serviced apartment in town. I have enjoyed my time here very much!”

-Ms Gabriele Buchs, Global Head, Deutsche Bank AG Asia Pacific

“Treetops is one of the main reasons I look forward to my annual trip to Singapore.”

-Professor Philip Reid Perry, Professor-In-Charge, Singapore Institute Of Management

“Treetops is the perfect start of your new life in Singapore! All the staff members make you feel like this is your home. We can recommend Treetops to everyone!”

-Mr Gerrit Bos, Chieft Executive Officer, Elsevier (Singapore) Private Limited