Treetops Health & Safety Protocols
To manage the spread of Covid-19 and safeguard the health and safety of our guests and staff during this period, we will be implementing the following measures for all residents and guests staying at Treetops.
Notification of COVID status, health notices, alerts and orders
You are required to inform Guest Services immediately if any of the registered occupants in your residence:
In addition to complying with the directions set out in the health alert, notice or order issued by the Authorities, you must also comply with any prevailing protocols and procedures that we have implemented to protect the health and safety of residents, guests and staff at Treetops. Your cooperation will enable us to render prompt and appropriate assistance and advice to you and other residents in making the necessary arrangements in the relevant situations.
Penalties for non-compliance
We wish to remind all residents that under the Infectious Diseases Act, a person who fails to comply with a health alert, notice or order issued by the Authorities pertaining to Covid-19 may be prosecuted for such non-compliance. In the event of any breach of safe management measures by residents or their guests on our premises, or failure to comply with a health alert, notice or order from the Authorities, the penalty imposed by the Authorities shall be fully borne by such residents or their guests. We also reserve the right to recover from such residents or their guests all fines imposed and/or losses suffered by Treetops as a result of such breach or failure to comply.
*Please note that the windows in the apartment are strictly not allowed to be opened at all times. If there is a balcony in your apartment, please ensure that the balcony door is closed at all times.
Additional Arrangements during a Covid Positive Situation
In the unfortunate event should you/any occupants contract COVID-19, Guest Services will contact you to render our assistance. As long as you/any occupants are still tested positive on the ART, only take-away is allowed at Sunbird Café and the use of enclosed common facilities (i.e. Gym) that involve mask-off activities is not allowed.
If you wish to sit at the balcony, please keep your mask on at all times if you are Covid positive.
Updated as of July 2023.